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Assistant Branch Manager at TPB Bank PLC, December 2017

Assistant Branch Manager at TPB Bank PLC, December 2017
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NAFASI ZA AJIRA BENKI YA POSTA



TPB Bank PLC is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.


TPB Bank PLC is a Bank , w hose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its hum an capital in an effective way, TPB BANK PLC commits itself towards attaining , retaining and developing the highly capable and qualified work force for TPB BANK PLC betterment and the Nation at large.

ASSISTANT BRANCH MANAGER- UPCOUNTRY


TPB Bank PLC seeks to appoint dedicated, self-motivated and highly organized Assistant
Branch Manager (1 position)
to join the Technology and Operations team.



DIRECT REPORTING LINE: Branch Manager 
INDIRECT REPORTING LINE: Chief Manager Branches 
LOCATION Upcountry 
WORK SCHEDULE: As per TPB Bank PLC Staff regulations 
DIVISION: Branches 
SALARY: Commensurate to the Job Advertised


POSITION OBJECTIVE 
1. To run the branch as a profit centre, managing the sales process by acquiring
new business and deepening existing customer relationships and maintaining
operational efficiency while providing the appropriate service standards. 



2. Ensure provision of efficient/effective back office and branch operations, health
& safety and issues associated with both branch assets and equipment and staff 



3. To undertake periodic self-assessment on key controls to assess the proper
functioning and adequacy of existing controls. 



4. Assist in coordinating, facilitating and promoting understanding of operational
risk and in implementation and management of operation risk within the Unit.



KEY RESPONSIBILITIES 
 Generate new business via sales promotions, out-marketing calls, customer visits
(current/potential), and build relationship with existing customers. 



 To ensure that there is quality growth of loan portfolio as per the set targets 


 To mobilize deposits and ensure that growth in deposits conform to the annual budget
plans. 



 Ensure the highest standards of customer service are provided in order that our services
are perceived as being the best in the local market including handling customer
complaints. 



 To liaise with the Public and Government officials in the area of operation of the Branch
to maintain good public relations and project good image of the bank 



 To carry out regular snap checks for cash in tills/strong-rooms, controlled stationery,
all suspense accounts and stamp accounts.
 Supervise back-office processing 



 Ensure reconciliation of suspense accounts 


 Monitor branch security, maintenance and Health & Safety issues 


 Maintain records of Contractors and Overall Maintenance of Bank Assets 


 Maintain all the required Branch registers as stipulated in the operational manuals. 


 Ensure availability of required stationeries and equipments 


 Control Branch expenses and ensure that they are within the approved budgets and
proper management. 



 Ensure signature books (both own and correspondents) are properly kept and updated. 


 Plan and manage staff administration issues for support staff (i.e. local leave, training,
Dept staff rotation) in consultation with the Branch manager. 



 Ensure that all Operational Procedures are adhered to by all branch staff. 


 Print and verify Journal of accounting entries on daily basis. 


 Follow-up and ensure that all Revenue due to the Bank is collected without a fail. 


 Counter sign with the Branch manager, all debits to the Profit and Loss accounts 


 Carry-out routine balancing, snap checks and bulk checks for branch cash in tills, and in
the strong room.




 Manage service delivery, to review output of tellers, customer service and enquiries to
ensure adherence to Branch standards. 



 Ensure counter services key control standards are adhered to and custodian of
Complaint handling process. 



 Ensure proper handling of customer’s new ATM cards as well as ATM captured cards. 


 Ensure timely submission of Branch reports/returns to Head-office as required. 


 Ensure that the Anti Money Laundering requirements are followed as follows:-
a) Take all reasonable steps to verify and identify customers, including performing
Quality Assurance on accounts opened, and the general KYC issues 

b) Retain adequate records of identification, account opening and transactions and
ensure timely and properly filling of customer mandates 

c) Make/assist to effective reporting of suspicious transactions 
d) Raise awareness of Money Laundering prevention by training all branch staff.


 Co-Custodian of Vault Cash. 


 Safe custodianship and BCP (Branch Continuity Program) custodian. 


 Act as Operational Risk Coordinator for the branch 


 To identify and report all exceptions on non-compliance with standard controls 


 To identify and reports all weaknesses inherent in the standard controls 


 To assist Risk Manager in developing and updating of procedures, controls and
monitoring plans for Operational Risk Management. 



 To report Branch’s Operational Risk issues and losses to Risk Manager 


 To maintain proper record keeping on all Key Control Self Assessment (KCSA) and KRI
related activities. 



 To maintain independence in the conduct of KCSA, i.e not selecting and reviewing
sample of self-performed transactions. 



 Ensure tidiness across the branch premises and clean-desk policy is exercised.


 Perform any other duties as may be assigned by Branch manager from time to time. 


 Comply with the Policies and standards, Local laws and Regulations, Controls and
Procedures of the Bank. 



 Ensure proper filling of customer credit documents and correspondents. 


 Ensure Dual control is in place in the record room at the branch.


CONTRIBUTES TO 
 Business Growth as evidenced by improved Branch Profitability 


 Achievement of Service level Standards 


 Enhanced and robust control at the branch 


 Balancing of suspense accounts in the Branch 


 Level of team synergy


EXPERIENCE AND KNOW LEDGE REQUIRED 


Education: Bachelor degree/Advance diploma in Banking, Economics,
commerce, Business Administration, Finance or Accounting
from any recognized University or equivalent. 



Experience: 
 At least 3 years of relevant Banking experience 
 Working knowledge of Equinox Functionality
Skills / Attributes: 

 Strong leadership & people management skills 
 Prioritize Tasks 
 Team player



The position will attract a competitive salary package, which include benefits. Applicants are
invited to submit their resume (indicating the position title in the subject heading) via
e-mail to: [email protected] Applications via other methods w ill not be
considered . Applicants need to submit only the Curriculum Vitae (CV) and the
letter o f applications starting the job advertised and the location . Other
credentials w ill have to be submitted during the interview for authentic check
and other administrative measures and should not in any way be attached during
application .



TPB Bank PLC has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of
the following: a security clearance; a competency assessment; physical capability
assessment and reference checking.



AVOID SCAM S: NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to
make a payment for any reason, please use the Whistle blower policy of the Bank, or call
0222162940 to report the scam. You also don’t need to know one in TPB BANK PLC to be
employed. TPB BANK PLC is merit based institution and to achieve this vision, it always go
for the best.



Please forward your applications before 3
rd January , 2017
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