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Customer Care Officers at Job Junction Tanzania

CUSTOMER CARE OFFICERS
Details
Employer name: Job Junction Tanzania
Minimum Qualification Diploma Years of Experience 1 years

Main Job Task and Responsibilities
1)Answer incoming calls and respond to customer’s emails.
2)Management and resolve customer complaints.
3)Sell and place customer orders in the computer system.
4)Provide product and service information to customers concerning service
Research required information using available resources
5)Research, identify, and resolve customer complaints
6)Process orders, forms, and application
7)Document all call information according to standard operating procedures.

Education and Experience
-High school diploma, Bachelor degree or equivalent
-Proficient in relevant computer applications
1 years of experience in a call center environment
Knowledge of front office service practices and principles
-Excellent data entry and typing skills

SALARY RANGE:
600,000/ – 700,000/= Tshs


MODE OF APPLICATION:

CONTACTS:
0623872871
0656116023
0743692671
Email: [email protected]

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