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TCDC is looking for a dynamic Director of Operations for our vibrant and ambitious social enterprise – a Training Centre based in Arusha, Tanzania. In this role you will contribute to ensuring that the financial and administrative functions of a medium sized training and convening facility are well-managed and retaining the highest standards.
ActionAid Denmark (AADK) fights poverty by promoting the political empowerment of the world’s poor. AADK supports long-term development work, education programs and campaigns as well as cross border exchange of experience and knowledge between people. Please see further information here: www.ms.dk.
Training Centre for Development Cooperation (TCDC) located in Usa River, Arusha, Tanzania, is part of AADK. The Centre employs more than over 100 full time staff and associates/consultants and provides high quality transformative development training and consultancy services to Action Aid International (AAI) and other civil society organizations (CSOs) and their partners. The Centre also offers Swahili language and African culture orientation courses, academic programs, rental of conference, lodging and boarding facilities. Please find more information here: www.mstcdc.or.tz.
The Director of Operations has the day to day responsibility for all financial and administrative (F&A) matters. S/he will be responsible for achieving the set goals within F&A including financial, HR or procedural objectives. And s/he is responsible for ensuring that guidelines and procedures are followed as set by MS AADK, in close collaboration with the Finance Department of MS AADK.
The Director of Operations reports to the Executive Director of TCDC, who has the final responsibility at the executive level. The Executive Director, Programs Director and Director of Operations make up the Leadership Team of TCDC and thus contribute to the overall management and development of the Centre. The Operations and Programs Directors are jointly responsible for the day to day business of TCDC under the leadership of the Executive Director. The Director of Operations assumes the deputy function as Acting Executive Director when relevant.
The Director of Operations has direct responsibility for a team comprising six operating units/departments, namely; Finance, Services Quality, Catering, Front Office and Course Administration, Facility Management and Human Resources. Each unit/department has a Team Leader/Manager who reports directly to the Director of Operations.
An illustrative listing of the tasks entailed will include:
Front Office & Course Administration:
Day to day responsibilities:
On a typical day the Director of Operations will be required to address a few personnel related issues; monitor maintenance works on campus; seek solutions to IT accessibility concerns, provide mentoring support to a staff member and oversee the preparation of reporting on finances. Aside of this you will be expected to participate in regular meetings including:
The Director of Operations must be prepared to be both hands-on and strategic, i.e. s/he will be involved in both solving and overseeing concrete tasks and in more overall leadership issues such as business development and strategy development. It will be considered an asset if s/he has a commercial mindset and have experience from a social enterprise.
To fulfill this position, s/he will need to lead and manage a streamlined operational setup, which supports the program activities of the Centre based on a high level of service and well-functioning systems and structures. But s/he will also need to contribute to the overall success of the Centre by demonstrating strategic leadership and help develop the business of TCDC e.g. by seeking out new growth opportunities in both training offers and in auxiliary areas such as support services and rental of facilities.
In order for the Director of Operations to be successful in this position, we consider the following qualifications as needed:
Moreover, the following criteria are desirable:
The Director of Operations should possess the following personal qualities:
Please submit your application and resume by 20th of November, 2020. Should you be invited for interview the 1st round of interviews will be on 3rd of December, 2020 and second interviews on the 10th of December, 2020. Expected starting date is on 1st of February, 2021 depending on the COVID-19-related travel restrictions.
Would you like to know more about the position? Please contact Wilfred Muhere at [email protected]
We only accept application submitted through our online recruitment system. Please use link/button below.