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System Administrator: IT Infrastructure
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
The System Administrator’s role is to manage the system’s infrastructure which includes Systems Security, backups, performance management, virtual and cloud infrastructure and Server Operating systems under scope.
Key accountabilities and decision ownership
Install, configure, test, automate and maintain operating systems, application software and system management tools.
2.SYSTEMS MAINTANANCE & MONITORING
Proactively Monitor systems performance (availability, utilization, throughput, and latency) and Perform maintenance activities to the systems and report accordingly.
3.SYSTEMS SECURITY & COMPLIANCE
Ensure all systems are configured securely as per the existing policies, processes and best practices also Perform checklists and User reviews as assigned by your manager.
4.BUSINESS CONTINUITY MANAGEMENT
Ensure all systems are configured for backup as per systems criticality and updating technical recovery plan for all assigned systems.
5.CUSTOMER OR END USER SUPPORT
Provide 1st, 2nd level support whenever required and Liaise with vendors and other IT personnel for problem resolution on IT systems and RCA (root cause analysis) for incidents.
Being up to date with technology.
Core competencies, knowledge and experience
Monitor and Diagnose
Automation and Robotics
Data Analytics and Insights
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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