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Jobs at National Bank of Commerce (NBC BANK) 2017

Jobs at National Bank of Commerce (NBC BANK) 2017

Position: Head of Customer Network
Job Grade: VP Reporting to: Head of Retail Banking
Location: Head Office

Principal Accountability Reporting to Head of Retail Banking, Head of Customer Network has the responsibility of:

To drive and deliver performance in Sales, customer management’ experience, operations, controls and expense management for the Branch Network

To meet and exceed the P&L targets assigned by Retail, Business Banking, Corporate and Markets
To device and implement Sales and Service strategy and optimize the ‘Customer Network – This includes Brunch Network, ATM Network, Alternate’ Digital Channels including Agency Banking etc.
• To provide business leadership & operational excellence to all customers including internal customers (staff)
To develop, enhance and implement an effective’ robust controls and processes across the customer network, direct sales and products for the bank
To ensure all local regulations and corporate policies are adhered to in customer network.
Development and Implement of Brunch Network Strategy (Physical’ Digital), in line with NBC strategy

Main responsibilities:

Spearhead a holistic customer acquisition, service and customer portfolio management strategy across the brunch distribution network comprising of the three major business segments namely Retail, Business Banking and Corporate Banking to meet local and regional sales goals set for the branch distribution channel
Ensuring the brunch distribution is positioned to meet NBC strategic needs whilst meeting its brunch standards in terms of.
Physical look and feel
Quality of staffing
Quality of customer service
To implement a strategic approach to ensure that the overull channel portfolio is aligned to the business objectives of NBC and meets customer requirements and market demand in a profitable and efficient way.
Ensure the embedding of appropriate Risk and Centre Policies and Measures in Retail Brunch Network

Technical Skills

Business relationships at a senior level
People management
Communication and presentation
Commercial awareness
Business Management
Management of performance
Resource e Management
Cultural and change management
Team working – building and developing high performance

Experience in fund transfer pricing

In-depth understanding of technical support systems
Maintain up to date knowledge of competitor and local market activity
Graduate with at least 10 years PQE in a demanding sales and service environment
Extensive experience of managing large teams
Proven knowledge of the African/NBC market


Attractive salary

Position: Head of Balance Sheet Management

Job Grade: VP Reporting to: Head of Treasury & Markets
Location: Head Office

Principal Accountability: Responsible for the in-country Balance Sheet Management (BSM, liquidity & Funding and Capital)

Main Responsibilities:

Ensure adherence to Funding, Liquidity and Capital Management policies and in-country regulatory and internal capital requirements.
Forecast regulatory and economic capital demand & supply across business units.
Determine capital buffers and perform Cost of Equity calculations in line with enti1¥ approved principles and methodology.
Responsible for development and delivery of ICMPs.
Responsible for development of Recovery and Resolution planning
Responsible for the in-country AlM process within the guidelines set by entity.
Achieve an appropriate risk profile within Group standards and risk tolerances by centralizing, netting and hedging all manageable risk via the Treasury Execution Services (TES) desk
Measurement, analysis and interpretation of interest rate risk in the banking book
Ensure appropriate funding profiles are achieved and determine capital markets issuance need.
Responsible for robust funding plans which are tracked diligently with a challenge and review process against business plans including setting appropriate funding profiles.
Responsible for the bonk’s Contingent Funding plans, Liquidity Risk Appetite setting and liquidity stress testing.
Implement the Bank’s FTP policies and oversee execution

Education and Experience Required

Bachelor’s degree

Knowledge Skills:

Thorough understanding of banking across segments, with ability to lead strategy on future initiatives.
Measurement, analysis and interpretation of risks, especially interest rate, capital and liquidity risk
Capital management experience
5 to 10 years’ experience in financial markets with emphasis on Treasury related experience
Post-graduate qualification
Interpersonal skills, proficient communication and able to influence decisions
Experience in managing teams and stakeholder management
Extensive experience in Treasury and Balance Sheet Management with a track record of leadership and development of the function across businesses.
A detailed knowledge of the Treasury Governance and oversight process
A detailed knowledge of interest rate risk management including structural and behavioral analysis
A detailed knowledge of liquidity and funding risk management
Knowledge of capital risk management
Knowledge of financial markets and economic fundamentals
Knowledge of treasury, retail, corporate and capital markets products


Attractive salary

Applicants are invited to submit their CV’s, copies of certificates, 2 referees and their contacts to

Human Resourcing

Human Resource Department
National Bank of Commerce (NBC)
[email protected]

If you are not contacted by NBC within thirty (30) days after the dosing date, you should consider your application as unsuccessful.

Please send aII applications before 30th November 2017

SOURCE: Daily News 27/11/2017



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