CRDB Bank PLC is looking for suitable person to fill a vacant position of Business Analyst in the Department of Project Management Office at the Head Office, in Dar es Salaam.
Job Purpose: The overall purpose of the role is to provide business analysis support to designated projects in order to ensure that project requirements both functional and non-functional are well articulated and effectively communicated to relevant stakeholders, project deliverables and outputs meet the specified requirements, standards and quality objectives. Effective support model for ICT systems and other technology deliverables produced by the project is defined and implemented before deliverables are formally handed over to designated users. Key responsibilities: Strategy & Planning
To lead the requirements definition process which entails gathering, analysis and definition of user and business requirements from a diverse group of stakeholders
To translate business requirements into functional, operational and technical requirements
To analyse business requirements and recommend possible solutions
To perform investment appraisal and develop business cases for proposed projects and assist management in making informed implementation decisions
To review and validate project business cases and develop fairly accurate project cost estimates
To develop benefits realization plans to ensure projects deliver the intended benefits.
Acquire & Implement
To partake in the solution design process and effectively fill the role of requirements owner
To conduct research on software and hardware products that can be deployed to fulfil project objectives
To partake in the business process design and reengineering efforts for designated projects
To provide technical and financial advice in the course of acquiring new systems, technologies and professional services
To communicate and clarify business, functional, operational and technical requirements to selected vendors
To review and approve any changes to business, functional, operational and technical requirements for designated projects
To devise the User Acceptance Testing (UAT) strategy and execution plan for designated projects and develop relevant test scenarios, test cases and scripts
To oversee UAT execution and defects management.
Deliver and Support
To review process maps, procedure/operating/user manuals to ensure they address project objectives and business requirements
To partake in end user training
To define an effective support model for any information systems and other technology deliverables produced by the project
To coordinate the preparation and review of Service Level Agreements (SLA) for projects’ technology deliverables.
Monitor and Evaluate
To track envisaged project benefits and report benefits realization status at designated intervals to the Projects Oversight Committee (POC)
To provide guidance, leadership and direction to other business analysts (internal or outsourced) engaged in the various bank’s projects.
Strong analytical and problem-solving skills
Report writing and presentation skills
Good coaching and training skills
Business Process Reengineering
People management skills
Excellent planning, organization and multitasking skills
Excellent analytical, mathematical, and creative problem-solving skills
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Qualifications and Experience:
Bachelor’s degree in Business Administration, Accounting, Finance or a related field
Sound business and system analysis background and practical application in a large corporate setting with at least 5 years’ experience
At least 5 years experience in business process design and re-engineering
Business Analysis Certification e.g. CBAP, PMI-PBA or any other equivalent qualification.
Remuneration: CRDB BANK PLC offers competitive remuneration and benefits. Successful candidate will receive attractive and competitive package commensurate with the demands of the position. Mode of Application & Closing Date:
Interested candidates who meet the above criteria should submit an Application Letter accompanied with copies of academic transcripts, certificates and with a detailed up to date CV with two work related referees addressed to the Director of Human Resources to reach him not later than 3 rd October 2019.
Director of Human Resources CRDB Bank Limited P.O. Box 268 DAR ES SALAAM Tel: 022-2117441/7 Email: [email protected]
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