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Post write off Recoveries Officer at Absa

Post write off Recoveries Officer at Absa –

Post write off Recoveries Officer 


Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

General contract worker job – only to be used for non-payroll positions at a junior level.

Job Description


  • Negotiate payment arrangements on the accounts to maximise recovery on delinquent accounts.
  • Monitor payment arrangements between the client and the bank to ensure clients adhere to payment arrangements to avoid legal action taken against the client.
  • Maintain effective and professional working relationships with both internal and external stakeholders.
  • Pro-actively manage legal risks associated with the legal recovery portfolio of clients to maximise possible recoveries.
  • Optimise recovery cash flows by implementing effective and timely action.
  • Assertive engagements with service providers by conducting regular telecommunication and prompt response to emails
  • Ensure that invoices received from attorneys and DCA’s are correct and submitted to finance department for payment.
  • Close off all the settled accounts timely to avoid reputational risks.
  • Completed and update reports in order to provide management with accurate stats for reporting purposes.
  • Provide suggestions for ways of improving customer services and meeting targets.
  • Understand and adhere to legislative and compliance requirements to ensure the correct processes and policies are maintained.
  • Operate within given mandates to ensure governance is adhered to.
  • Operate with Absa policies and procedures.
  • Ability to work with Microsoft Excel, Word and Outlook.
  • To ensure that daily stats are completed and reported accurately.
  • To understand and adhere to legislative and compliance requirements.
  • To operate within the signed Delegated Mandates to safeguard the bank against risk on non-compliance.
  • Work closely with the other team members to build strong working relationships and maintain a positive team spirit.
  • Appreciate and respect all team members, colleagues and Managers.
  • Display Absa value in all our dealings and maintain a high level of professionalism.
  • Communicate openly and honestly with team members and share knowledge and best practices on an on-going basis.
  • To deliver a high level of service to customers, attorneys and other internal and external stakeholders as guided by the principles of Conduct Risk.
  • To diligently resolve queries and complaints arising from customers, DCA’s, attorneys and other stakeholders.
  • Complete required compliance and SOX attestations as per the allocated timelines.
  • Report all risk and loss events as a result of fraud or error.  Report this to the risk manager and/or relevant parties to mitigate possible losses which may be incurred.
  • Adhere to all Company policies and procedures.
  • Adhere to the internal code of conduct at all times and report any irregularities to the relevant party.
  • Adhere to internal systems access control policies at all times and report any irregularities to the relevant party


Bachelor’s Degree: Business, Commerce and Management Studies


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