Monitor, troubleshoot, and maintain the bank’s Data Centers Power Cooling, Fire Detection and suppression, Physical security, access control and other low voltage systems.
- Daily monitoring, troubleshooting, resolve or escalate to vendors incidents related to the Data Centers Power (Utility feeds, Generator systems, UPS, battery string, etc.), Cooling (HVAC, chiller), Fire Detection & suppression (FM200 Pre-action etc.), Physical security, access control & other low voltage systems.
- Coordinate planning and execution of routine maintenance tasks.
- Inspect data centers facilities and equipment for unsafe or malfunctioning conditions.
- Provide statistics and reports to aid in management decisions.
- Monitors, logs, and reports on the Data Center functions using local and remote monitoring systems, direct observation, and as reported by others.
- Responds to and corrects issues related to the operation of the Data Center, such as monitoring alarms, staff/client reports, or direct observation.
- Maintains the Data Center infrastructure either directly or by coordinating maintenance activities of the Bank’s staff and/or contractors.
- Provides customer services support to Information Technology staff.
- Works on individual or group projects related to the operation and maintenance of the Data Center under the direction of the Manager, Data Center.
- Stays current with Data Center training on processes and procedures as they are created or revised and as directed by the Manager, Data Centers.
Experience, Knowledge and Skills Requirements
- Bachelor’s Degree in Electrical/ Mechanical Engineering or any other related field.
- Minimum of 3 years’ experience in work related to power (generators, UPS, DBs) and cooling systems.
- Knowledge of current technologies in Data Centers Facilities (Power Utility feeds, Generator systems, UPS, battery string, etc.), Cooling (HVAC), Fire Detection & suppression (FM200 Pre-action etc.)
- Strong Data Center systems technical skills.
- SLA and vendor Management skills.
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